Returns & Our Guarantee
Here at Naturenetics we’re about results and satisfaction… we want you to succeed and we want your experience with us to be smooth, enjoyable and beneficial. We strive to be one of your key health partners for the foreseeable future!
However, if for any reason one of our products does not work out for you, we still want your experience to be smooth and enjoyable… and we don’t want you out of pocket for something that didn’t provide value.
To ensure that is the case, we offer a 365-day money back guarantee on all of our products. See our return and refund policy below for more details.
Return & Refund Policy
Refunds will be issued upon receipt of the returned product or through approval from our customer service team. You will receive a full refund (less any shipping fees or special services). You must contact us and obtain a refund authorization number (RA#) before shipping any product back to us or you may not receive a proper refund.
Here's how to request a refund:
Please email Customer Service and let us know you would like a refund.
Please provide the following:
- Your name, order number, and the items you want to return.
- A note with the reason that you are requesting a refund.
Our team will review your request and provide you with a refund authorization number (RA#) and provide instructions for shipping your return product and issue you a full refund (less any shipping fees or special services).
You may also request a refund by calling our Customer Service team at (877) 569-8569.